CM1 is not starting

This might sound a silly question, but we have a problem getting the CM1 running, I am trying to figure out how to turn the services on, I am new here , the developer who used to take care of this is no longer with us. I was told that our company has support agreement with percussion, would you please give me direction or help me with that ?

Hi Faris,

Is your CM1 instance installed on a Windows server? If so, you should be able to start CM1 by logging on to your CM1 application server, loading Windows services manger (Run > “services.msc”, or Start > Administrative Tools > Services), finding the “Percussion Service”, and – assuming the Status column doesn’t already indicate that the service is Started – right-click on the service and hit start.

It can take a couple of minutes for the application to start up fully. Once CM1 is started, let me know if you have any trouble accessing CM1.

Hi Nathanie

The service is started, I tried going to localhost and I get page could not be displayed, how can I find out what port it is running on ? and what other things do I have to do to get this resolved.

Thank you
Faris

Hi Nathanie,

I think i was able to get it running on port 9992 , thanks for your help, if my business users complaint I will catch up with you

Thank you
Faris

Faris, I’m happy to hear it. Feel free to reach out again if any issues arise.

Hi Nathaniel,

I am having the same problem again, the restarted the service and I even rebooted the machine but was not able to get the system running, Can you help me find out whats going on with that ?

Thank you
Faris

Hi Faris,

Note that it can take up to five minutes after starting the Percussion service for it to load up completely. After rebooting the machine (or manually ending all java.exe processes), start the Percussion Service. If http://localhost:9992 doesn’t load the login screen after at least five minutes, please share with me the last twenty or so lines from your server.log file, which will be located in the [cm1_root]\AppServer\server\rx\log directory. Thanks.

2013-08-06 01:30:34,193 INFO [org.yajul.log.JuliToLog4JService] start(): Redirecting java.util.logging to Log4J…
2013-08-06 01:30:34,193 INFO [org.yajul.log.JuliToLog4JService] started: sending JDK log messages to Log4J
2013-08-06 01:30:34,505 INFO [com.arjuna.ats.jbossatx.jta.TransactionManagerService] JBossTS Transaction Service (JTA version) - JBoss Inc.
2013-08-06 01:30:34,505 INFO [com.arjuna.ats.jbossatx.jta.TransactionManagerService] Setting up property manager MBean and JMX layer
2013-08-06 01:30:36,128 INFO [com.arjuna.ats.jbossatx.jta.TransactionManagerService] Starting recovery manager
2013-08-06 01:30:36,237 INFO [com.arjuna.ats.jbossatx.jta.TransactionManagerService] Recovery manager started
2013-08-06 01:30:36,237 INFO [com.arjuna.ats.jbossatx.jta.TransactionManagerService] Binding TransactionManager JNDI Reference
2013-08-06 01:30:45,909 INFO [org.apache.catalina.startup.Embedded] Catalina naming disabled
2013-08-06 01:30:46,205 INFO [org.apache.coyote.http11.Http11Protocol] Initializing Coyote HTTP/1.1 on http-0.0.0.0-9992
2013-08-06 01:30:46,221 INFO [org.apache.coyote.ajp.AjpProtocol] Initializing Coyote AJP/1.3 on ajp-0.0.0.0-9998
2013-08-06 01:30:46,221 INFO [org.apache.catalina.startup.Catalina] Initialization processed in 305 ms
2013-08-06 01:30:46,221 INFO [org.apache.catalina.core.StandardService] Starting service jboss.web
2013-08-06 01:30:46,221 INFO [org.apache.catalina.core.StandardEngine] Starting Servlet Engine: JBossWeb/2.0.1.GA
2013-08-06 01:30:46,268 INFO [org.apache.catalina.startup.Catalina] Server startup in 59 ms
2013-08-06 01:30:46,361 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/, warUrl=…/deploy/jboss-web.deployer/ROOT.war/
2013-08-06 01:30:47,250 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/invoker, warUrl=…/deploy/http-invoker.sar/invoker.war/
2013-08-06 01:30:47,500 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/jbossmq-httpil, warUrl=…/deploy/jms/jbossmq-httpil.sar/jbossmq-httpil.war/
2013-08-06 01:30:48,514 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/web-console, warUrl=…/deploy/management/console-mgr.sar/web-console.war/
2013-08-06 01:30:49,107 INFO [org.jboss.mail.MailService] Mail Service bound to java:/Mail
2013-08-06 01:30:49,621 INFO [org.jboss.resource.deployment.RARDeployment] Required license terms exist, view META-INF/ra.xml in …/deploy/jboss-ha-local-jdbc.rar
2013-08-06 01:30:49,653 INFO [org.jboss.resource.deployment.RARDeployment] Required license terms exist, view META-INF/ra.xml in …/deploy/jboss-ha-xa-jdbc.rar
2013-08-06 01:30:49,668 INFO [org.jboss.resource.deployment.RARDeployment] Required license terms exist, view META-INF/ra.xml in …/deploy/jboss-local-jdbc.rar
2013-08-06 01:30:49,699 INFO [org.jboss.resource.deployment.RARDeployment] Required license terms exist, view META-INF/ra.xml in …/deploy/jboss-xa-jdbc.rar
2013-08-06 01:30:49,731 INFO [org.jboss.resource.deployment.RARDeployment] Required license terms exist, view META-INF/ra.xml in …/deploy/jms/jms-ra.rar
2013-08-06 01:30:49,762 INFO [org.jboss.resource.deployment.RARDeployment] Required license terms exist, view META-INF/ra.xml in …/deploy/mail-ra.rar
2013-08-06 01:30:49,809 INFO [org.jboss.resource.deployment.RARDeployment] Required license terms exist, view META-INF/ra.xml in …/deploy/quartz-ra.rar
2013-08-06 01:30:49,855 INFO [org.jboss.resource.adapter.quartz.inflow.QuartzResourceAdapter] start quartz!!!
2013-08-06 01:30:49,949 INFO [org.quartz.simpl.SimpleThreadPool] Job execution threads will use class loader of thread: main
2013-08-06 01:30:49,980 INFO [org.quartz.core.QuartzScheduler] Quartz Scheduler v.1.6.0 created.
2013-08-06 01:30:49,980 INFO [org.quartz.simpl.RAMJobStore] RAMJobStore initialized.
2013-08-06 01:30:49,980 INFO [org.quartz.impl.StdSchedulerFactory] Quartz scheduler ‘DefaultQuartzScheduler’ initialized from default resource file in Quartz package: ‘quartz.properties’
2013-08-06 01:30:49,980 INFO [org.quartz.impl.StdSchedulerFactory] Quartz scheduler version: 1.6.0
2013-08-06 01:30:49,980 INFO [org.quartz.core.QuartzScheduler] Scheduler DefaultQuartzScheduler_$_NON_CLUSTERED started.
2013-08-06 01:30:51,213 INFO [org.jboss.resource.connectionmanager.ConnectionFactoryBindingService] Bound ConnectionManager ‘jboss.jca:service=DataSourceBinding,name=DefaultDS’ to JNDI name ‘java:DefaultDS’
2013-08-06 01:30:52,102 INFO [org.jboss.mq.il.uil2.UILServerILService] JBossMQ UIL service available at : /0.0.0.0:9997
2013-08-06 01:30:52,383 INFO [org.jboss.mq.server.jmx.Queue.DLQ] Bound to JNDI name: queue/DLQ
2013-08-06 01:30:52,383 INFO [org.jboss.mq.server.jmx.Queue.notificationQueue] Bound to JNDI name: queue/notificationQueue
2013-08-06 01:30:52,383 INFO [org.jboss.mq.server.jmx.Topic.notificationTopic] Bound to JNDI name: topic/notificationTopic
2013-08-06 01:30:52,398 INFO [org.jboss.mq.server.jmx.Queue.emailQueue] Bound to JNDI name: queue/emailQueue
2013-08-06 01:30:52,398 INFO [org.jboss.mq.server.jmx.Queue.publishQueue] Bound to JNDI name: queue/publishQueue
2013-08-06 01:30:52,398 INFO [org.jboss.mq.server.jmx.Queue.publishResultQueue] Bound to JNDI name: queue/publishResultQueue
2013-08-06 01:30:52,492 INFO [org.jboss.resource.connectionmanager.ConnectionFactoryBindingService] Bound ConnectionManager ‘jboss.jca:service=ConnectionFactoryBinding,name=JmsXA’ to JNDI name ‘java:JmsXA’
2013-08-06 01:30:52,554 INFO [org.jboss.resource.connectionmanager.ConnectionFactoryBindingService] Bound ConnectionManager ‘jboss.jca:service=DataSourceBinding,name=jdbc/RhythmyxData’ to JNDI name ‘java:jdbc/RhythmyxData’
2013-08-06 01:30:52,570 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/CI_Home, warUrl=…/deploy/CI_Home.war/
2013-08-06 01:30:53,007 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/EI_Home, warUrl=…/deploy/EI_Home.war/
2013-08-06 01:30:53,147 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/cm, warUrl=…/deploy/cm.war/
2013-08-06 01:30:59,013 INFO [org.apache.shindig.common.cache.ehcache.EhCacheCacheProvider] Creating cache named httpResponses
2013-08-06 01:30:59,013 INFO [org.apache.shindig.common.cache.ehcache.EhCacheCacheProvider] Creating cache named invalidatedUsers
2013-08-06 01:30:59,044 INFO [org.apache.shindig.common.cache.ehcache.EhCacheCacheProvider] Creating cache named gadgetSpecs
2013-08-06 01:30:59,075 INFO [org.apache.shindig.common.cache.ehcache.EhCacheCacheProvider] Creating cache named expressions
2013-08-06 01:30:59,106 INFO [org.apache.shindig.config.JsonContainerConfig] Loading resources from: containers/default/container.js
2013-08-06 01:30:59,106 INFO [org.apache.shindig.config.JsonContainerConfig] Reading container config: containers/default/container.js
2013-08-06 01:31:00,557 INFO [org.apache.shindig.gadgets] Loading resources from: features/features.txt
2013-08-06 01:31:00,573 INFO [org.apache.shindig.common.xml.XmlUtil] Not using secure XML processing.
2013-08-06 01:31:00,573 INFO [org.apache.shindig.common.xml.XmlUtil] Reusing document builders
2013-08-06 01:31:00,573 INFO [org.apache.shindig.common.xml.XmlUtil] Created a new document builder
2013-08-06 01:31:00,588 WARN [org.apache.shindig.gadgets] Could not find resource: com/google/caja/plugin/domita-minified.opt.js-Can not locate resource: com/google/caja/plugin/domita-minified.opt.js
2013-08-06 01:31:00,604 WARN [org.apache.shindig.gadgets] Could not find resource: features/caja/caja.opt.js-Can not locate resource: features/caja/caja.opt.js
2013-08-06 01:31:00,604 WARN [org.apache.shindig.gadgets] Could not find resource: com/google/caja/plugin/valija.co.opt.js-Can not locate resource: com/google/caja/plugin/valija.co.opt.js
2013-08-06 01:31:00,604 WARN [org.apache.shindig.gadgets] Could not find resource: features/caja/taming.opt.js-Can not locate resource: features/caja/taming.opt.js
2013-08-06 01:31:00,619 WARN [org.apache.shindig.gadgets] Could not find resource: com/google/caja/plugin/html-sanitizer-minified.opt.js-Can not locate resource: com/google/caja/plugin/html-sanitizer-minified.opt.js
2013-08-06 01:31:00,775 INFO [org.apache.shindig.gadgets] Loading resources from: features/perc_features.txt
2013-08-06 01:31:00,775 WARN [org.apache.shindig.gadgets] Could not find resource: features/perc/core/perc_core.opt.js-Can not locate resource: features/perc/core/perc_core.opt.js
2013-08-06 01:31:00,791 WARN [org.apache.shindig.gadgets] Could not find resource: features/perc/jquery/jquery.min.opt.js-Can not locate resource: features/perc/jquery/jquery.min.opt.js
2013-08-06 01:31:00,791 WARN [org.apache.shindig.gadgets] Could not find resource: features/perc/jqueryUi/jquery-ui.min.opt.js-Can not locate resource: features/perc/jqueryUi/jquery-ui.min.opt.js
2013-08-06 01:31:00,807 WARN [org.apache.shindig.gadgets] Could not find resource: features/perc/collapser/jquery.collapser.opt.js-Can not locate resource: features/perc/collapser/jquery.collapser.opt.js
2013-08-06 01:31:00,822 WARN [org.apache.shindig.gadgets] Could not find resource: features/perc/detectFlash/AC_OETags.opt.js-Can not locate resource: features/perc/detectFlash/AC_OETags.opt.js
2013-08-06 01:31:00,822 WARN [org.apache.shindig.gadgets] Could not find resource: features/perc/uploadify/swfobject.opt.js-Can not locate resource: features/perc/uploadify/swfobject.opt.js
2013-08-06 01:31:01,602 WARN [org.apache.shindig.gadgets] Could not find resource: features/perc/uploadify/jquery.uploadify.v2.1.0.min.opt.js-Can not locate resource: features/perc/uploadify/jquery.uploadify.v2.1.0.min.opt.js
2013-08-06 01:31:01,618 WARN [org.apache.shindig.gadgets] Could not find resource: features/perc/getDashboardColumn/perc_getDashboardColumn.opt.js-Can not locate resource: features/perc/getDashboardColumn/perc_getDashboardColumn.opt.js
2013-08-06 01:31:01,758 WARN [org.apache.shindig.gadgets.oauth.OAuthModule] Couldn’t load OAuth signing key. To create a key, run:
openssl req -newkey rsa:1024 -days 365 -nodes -x509 -keyout testkey.pem \
-out testkey.pem -subj ‘/CN=mytestkey’
openssl pkcs8 -in testkey.pem -out oauthkey.pem -topk8 -nocrypt -outform PEM

Then edit gadgets.properties and add these lines:
shindig.signing.key-file=
shindig.signing.key-name=mykey

2013-08-06 01:31:01,774 INFO [org.apache.shindig.common.cache.ehcache.EhCacheCacheProvider] Creating cache named messageBundles
2013-08-06 01:31:01,774 INFO [org.apache.shindig.common.cache.ehcache.EhCacheCacheProvider] Creating cache named parsedDocuments
2013-08-06 01:31:01,774 INFO [org.apache.shindig.common.cache.ehcache.EhCacheCacheProvider] Creating cache named parsedFragments
2013-08-06 01:31:01,852 INFO [org.apache.shindig.gadgets.oauth.OAuthModule] Using random key for OAuth client-side state encryption
2013-08-06 01:31:02,725 INFO [org.jsecurity.config.TextConfiguration] Attempting to load Configuration based on ‘config’ property.
2013-08-06 01:31:02,788 INFO [org.jsecurity.web.DefaultWebSecurityManager] http mode - enabling ServletContainerSessionManager (Http Sessions)
2013-08-06 01:31:02,850 INFO [org.jsecurity.cache.ehcache.EhCacheManager] Could not find a specific ehcache configuration for cache named [org.apache.shindig.social.sample.oauth.SampleRealm-0-authorization]; using defaults.
2013-08-06 01:31:02,850 INFO [org.jsecurity.cache.ehcache.EhCacheManager] Started EHCache named [org.apache.shindig.social.sample.oauth.SampleRealm-0-authorization]
2013-08-06 01:31:02,866 INFO [org.jsecurity.cache.ehcache.EhCacheManager] Using preconfigured EHCache named [org.apache.shindig.social.sample.oauth.SampleRealm-0-authorization]
2013-08-06 01:31:03,068 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/jmx-console, warUrl=…/deploy/jmx-console.war/
2013-08-06 01:31:03,926 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/jspellEvolution, warUrl=…/deploy/jspellEvolution.war/
2013-08-06 01:31:04,036 INFO [STDOUT] ±-----------------------------------------------------------------------------+
2013-08-06 01:31:04,036 INFO [STDOUT] | JSpell Evolution Pro Spell Checker |
2013-08-06 01:31:04,036 INFO [STDOUT] | Copyright © 2009 Page Scholar Inc. |
2013-08-06 01:31:04,036 INFO [STDOUT] | http://www.jspell.com/jspell.html |
2013-08-06 01:31:04,036 INFO [STDOUT] | ------ |
2013-08-06 01:31:04,036 INFO [STDOUT] | OEMPerpetual1000_Percussion |
2013-08-06 01:31:04,036 INFO [STDOUT] | f8c7352f-9d2776e7-59ba234d-50bfd13d |
2013-08-06 01:31:04,036 INFO [STDOUT] | ------ |
2013-08-06 01:31:04,036 INFO [STDOUT] | Version 0811c |
2013-08-06 01:31:04,036 INFO [STDOUT] |JDX Path: C:\Percussion\AppServer\server\rx.\deploy\jspellEvolution.war\WEB-INF\jspell|
2013-08-06 01:31:04,051 INFO [STDOUT] ±-----------------------------------------------------------------------------+
2013-08-06 01:31:04,067 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/publogs, warUrl=…/deploy/publogs.war/
2013-08-06 01:31:04,114 INFO [org.jboss.deployment.EARDeployer] Init J2EE application: file:/C:/Percussion/AppServer/server/rx/deploy/rxapp.ear/
2013-08-06 01:31:04,192 INFO [org.jboss.web.tomcat.service.TomcatDeployer] deploy, ctxPath=/Rhythmyx, warUrl=…/deploy/rxapp.ear/rxapp.war/
2013-08-06 01:31:04,800 INFO [org.apache.catalina.loader.WebappClassLoader] validateJarFile(C:\Percussion\AppServer\server\rx.\deploy\rxapp.ear\rxapp.war\WEB-INF\lib\servlet-api.jar) - jar not loaded. See Servlet Spec 2.3, section 9.7.2. Offending class: javax/servlet/Servlet.class
2013-08-06 01:31:06,438 INFO [org.apache.myfaces.config.FacesConfigurator] Reading standard config org/apache/myfaces/resource/standard-faces-config.xml
2013-08-06 01:31:06,625 INFO [org.apache.myfaces.config.FacesConfigurator] Reading config jar:file:/C:/Percussion/AppServer/server/rx/deploy/rxapp.ear/rxapp.war/WEB-INF/lib/tomahawk-1.1.5.jar!/META-INF/faces-config.xml
2013-08-06 01:31:06,781 INFO [org.apache.myfaces.config.FacesConfigurator] Reading config jar:file:/C:/Percussion/AppServer/server/rx/deploy/rxapp.ear/rxapp.war/WEB-INF/lib/trinidad-impl-1.0.2.jar!/META-INF/faces-config.xml
2013-08-06 01:31:07,483 INFO [org.apache.myfaces.config.FacesConfigurator] Reading config /WEB-INF/publishing-faces-config.xml
2013-08-06 01:31:07,499 INFO [org.apache.myfaces.config.FacesConfigurator] Reading config /WEB-INF/admin-faces-config.xml
2013-08-06 01:31:07,514 INFO [org.apache.myfaces.config.FacesConfigurator] Reading config /WEB-INF/config/user/faces/faces-config.xml
2013-08-06 01:31:07,514 INFO [org.apache.myfaces.config.FacesConfigurator] Reading config /WEB-INF/faces-config.xml
2013-08-06 01:31:07,561 INFO [org.apache.myfaces.config.FacesConfigurator] Starting up MyFaces-package : myfaces-api in version : 1.1.5 from path : file:/C:/Percussion/AppServer/server/rx/tmp/deploy/tmp9110737803722522615myfaces-api-1.1.5.jar
2013-08-06 01:31:07,561 INFO [org.apache.myfaces.config.FacesConfigurator] Starting up MyFaces-package : myfaces-impl in version : 1.1.5 from path : file:/C:/Percussion/AppServer/server/rx/tmp/deploy/tmp1319169037461653190myfaces-impl-1.1.5.jar
2013-08-06 01:31:07,561 INFO [org.apache.myfaces.config.FacesConfigurator] MyFaces-package : tomahawk-sandbox not found.
2013-08-06 01:31:07,561 INFO [org.apache.myfaces.config.FacesConfigurator] Starting up MyFaces-package : tomahawk in version : 1.1.5 from path : file:/C:/Percussion/AppServer/server/rx/deploy/rxapp.ear/rxapp.war/WEB-INF/lib/tomahawk-1.1.5.jar
2013-08-06 01:31:07,655 WARN [org.apache.myfaces.shared_impl.util.LocaleUtils] Locale name in faces-config.xml null or empty, setting locale to default locale : en_US
2013-08-06 01:31:08,513 INFO [org.apache.myfaces.config.FacesConfigurator] Serialization provider : class org.apache.myfaces.shared_impl.util.serial.DefaultSerialFactory
2013-08-06 01:31:08,544 INFO [org.apache.myfaces.webapp.StartupServletContextListener] ServletContext ‘C:\Percussion\AppServer\server\rx.\deploy\rxapp.ear\rxapp.war’ initialized.
2013-08-06 01:31:08,544 INFO [com.percussion.servlets.PSContextLoaderListener] Creating Context Loader
2013-08-06 01:31:08,575 INFO [com.percussion.services.PSContextLoader] Initializing Root Web Application Context
2013-08-06 01:31:08,653 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/Rhythmyx]] Initializing Spring root WebApplicationContext
2013-08-06 01:31:08,653 INFO [com.percussion.services.PSContextLoader] Loading Service locators
2013-08-06 01:31:08,669 INFO [com.percussion.services.PSBaseServiceLocator] Initializing Base Service Locator
2013-08-06 01:31:13,957 INFO [com.percussion.services.datasource.PSSessionFactoryBean] Building new Hibernate SessionFactory
2013-08-06 01:31:14,628 WARN [org.hibernate.cache.CacheFactory] read-only cache configured for mutable class: PSUIComponent
2013-08-06 01:31:14,893 WARN [org.hibernate.cache.CacheFactory] read-only cache configured for mutable class: PSUIComponentProperty
2013-08-06 01:31:17,186 INFO [org.quartz.core.QuartzScheduler] Scheduler DefaultQuartzScheduler_$_NON_CLUSTERED started.
2013-08-06 01:31:19,261 INFO [com.percussion.services.publisher.impl.PSPublisherService] Initializing Publisher Service
2013-08-06 01:31:21,585 INFO [com.percussion.rx.audit.PSAuditLogReaper] Design object audit Logging is enabled
2013-08-06 01:31:21,585 INFO [com.percussion.rx.audit.PSAuditLogReaper] Design object audit log pruning is enabled, log entries will be deleted after 30 days.
2013-08-06 01:31:21,617 INFO [com.percussion.doc.PSCustomDocumentationSynchronizer] Starting Custom Documentation Synchronizer
2013-08-06 01:31:21,679 INFO [com.percussion.rx.audit.PSAuditLogReaper] Starting Design Audit Log Reaper
2013-08-06 01:31:22,989 INFO [com.percussion.services.PSBaseServiceLocator] Loading cataloger bean configurations
2013-08-06 01:31:23,052 INFO [com.percussion.services.PSBaseServiceLocator] Loading user defined bean configurations
2013-08-06 01:31:23,442 WARN [net.sf.ehcache.CacheManager] Creating a new instance of CacheManager using the diskStorePath “C:\Percussion/perc-cache” which is already used by an existing CacheManager.
The source of the configuration was classpath.
The diskStore path for this CacheManager will be set to C:\Percussion/perc-cache\ehcache_auto_created_1375734683442.
To avoid this warning consider using the CacheManager factory methods to create a singleton CacheManager or specifying a separate ehcache configuration (ehcache.xml) for each CacheManager instance.
2013-08-06 01:31:23,457 WARN [net.sf.ehcache.store.DiskStore] Data in persistent disk stores is ignored for stores from automatically created directories (they start with ehcache_auto_created).
Remove diskPersistent or resolve the conflicting disk paths in cache configuration.
Deleting data file com.percussion.widgets.image.data.ImageData.data
2013-08-06 01:31:23,567 INFO [com.percussion.services.PSBaseServiceLocator] Finished Initializing Base Service Locator
2013-08-06 01:31:23,567 INFO [com.percussion.services.PSContextLoader] Finished loading service locators
2013-08-06 01:31:26,172 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /pkgmgt
2013-08-06 01:31:27,170 INFO [net.sf.oval.Validator] gnu.trove collection classes are available.
2013-08-06 01:31:27,451 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /sitemanage
2013-08-06 01:31:27,467 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /user
2013-08-06 01:31:27,467 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /rolemanagement
2013-08-06 01:31:27,482 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /workflowmanagement
2013-08-06 01:31:27,607 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /foldermanagement
2013-08-06 01:31:27,747 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /pagemanagement
2013-08-06 01:31:27,763 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /design
2013-08-06 01:31:27,763 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /pathmanagement
2013-08-06 01:31:27,794 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /dashboardmanagement
2013-08-06 01:31:27,841 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /assetmanagement
2013-08-06 01:31:27,841 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /metadatamanagement
2013-08-06 01:31:27,857 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /analytics
2013-08-06 01:31:27,872 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /itemmanagement
2013-08-06 01:31:27,903 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /activitymanagement
2013-08-06 01:31:27,919 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /utils
2013-08-06 01:31:27,919 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /ui
2013-08-06 01:31:27,935 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /delivery
2013-08-06 01:31:27,950 INFO [org.apache.cxf.endpoint.ServerImpl] Setting the server’s publish address to be /searchmanagement
2013-08-06 01:31:28,044 INFO [org.quartz.core.QuartzScheduler] Quartz Scheduler v.1.6.0 created.
2013-08-06 01:31:28,044 INFO [org.quartz.simpl.RAMJobStore] RAMJobStore initialized.
2013-08-06 01:31:28,044 INFO [org.quartz.impl.StdSchedulerFactory] Quartz scheduler ‘QuartzScheduler’ initialized from an externally provided properties instance.
2013-08-06 01:31:28,044 INFO [org.quartz.impl.StdSchedulerFactory] Quartz scheduler version: 1.6.0
2013-08-06 01:31:28,044 INFO [org.quartz.core.QuartzScheduler] JobFactory set to: org.springframework.scheduling.quartz.AdaptableJobFactory@40a2e359
2013-08-06 01:31:28,044 INFO [org.quartz.core.QuartzScheduler] Scheduler QuartzScheduler_$_NON_CLUSTERED started.
2013-08-06 01:32:28,134 INFO [com.percussion.services.PSContextLoader] Finished loading spring
2013-08-06 01:32:28,275 INFO [org.apache.cxf.transport.servlet.AbstractCXFServlet] LOAD_BUS_WITH_APPLICATION_CONTEXT
2013-08-06 01:32:28,290 INFO [org.apache.cxf.bus.spring.BusApplicationContext] Refreshing org.apache.cxf.bus.spring.BusApplicationContext@5e174642: display name [org.apache.cxf.bus.spring.BusApplicationContext@5e174642]; startup date [Tue Aug 06 01:32:28 PKT 2013]; parent: org.springframework.web.context.support.XmlWebApplicationContext@463b7f4e
2013-08-06 01:32:28,306 INFO [org.apache.cxf.bus.spring.BusApplicationContext] No cxf.xml configuration file detected, relying on defaults.
2013-08-06 01:32:28,306 INFO [org.apache.cxf.bus.spring.BusApplicationContext] Bean factory for application context [org.apache.cxf.bus.spring.BusApplicationContext@5e174642]: org.springframework.beans.factory.support.DefaultListableBeanFactory@717a07ac
2013-08-06 01:32:28,306 INFO [org.apache.cxf.transport.servlet.AbstractCXFServlet] DESTIONFACTORY_ALREADY_REGISTERED
2013-08-06 01:32:28,368 OFF [com.percussion.Server] Copyright 1999-2012, Percussion Software Inc.
2013-08-06 01:32:28,368 OFF [com.percussion.Server] Sentry Spelling-Checker Engine Copyright © 2000 Wintertree Software Inc. All rights reserved. This product includes software developed by the Apache Software Foundation (http://www.apache.org/). Copyright © 2000 The Apache Software Foundation. All rights reserved. CONTAINS V5R1M0 Toolbox for Java ® Runtime Modules © Copyright IBM Corporation 1997-2000 All Rights Reserved. GNU Runtime Libraries are included in this product and are covered under the GNU LGPL (http://www.gnu.org/licenses/lgpl.html). This product includes the jTDS driver v1.2.2, which is released under the terms of the GNU LGPL. XStream Copyright © 2003-2005, Joe Walnes. All rights reserved. ASM Copyright © 2000-2005 INRIA, France Telecom All rights reserved.
2013-08-06 01:32:28,306 INFO [com.percussion.feeds.service.impl.PSFeedsInfoQueue] Starting feed info queue.
2013-08-06 01:32:28,384 OFF [com.percussion.Server] Starting initialization
2013-08-06 01:32:28,399 OFF [com.percussion.Server] Version 2.6.0 Build 201205R01 (105)
2013-08-06 01:32:28,399 INFO [com.percussion.Server] Loading configuration
2013-08-06 01:32:28,431 INFO [com.percussion.Server] Listening for HTTP requests on port: 9992
2013-08-06 01:32:28,431 INFO [com.percussion.Server] Initializing macros
2013-08-06 01:32:28,977 INFO [com.percussion.Server] Server type: System Master
2013-08-06 01:32:28,977 INFO [com.percussion.server.PSServer] Check database compatibility with unicode
2013-08-06 01:32:29,335 INFO [com.percussion.Server] Initializing log manager
2013-08-06 01:32:29,351 INFO [com.percussion.LogManager] Starting initialization
2013-08-06 01:32:29,351 INFO [com.percussion.LogManager] Using CMS Repository datasource: jdbc:mysql://localhost:3306/cm1?useUnicode=yes&characterEncoding=UTF-8, database: cm1, schema:
2013-08-06 01:32:29,351 INFO [com.percussion.LogReader] Back end log reader connecting with CMS Repository datasource
2013-08-06 01:32:29,367 INFO [com.percussion.LogManager] Opening secondary log file.
2013-08-06 01:32:29,367 INFO [com.percussion.LogWriter] Opening log file.
2013-08-06 01:32:29,367 INFO [com.percussion.LogReader] Opening log file.
2013-08-06 01:32:29,367 INFO [com.percussion.FileLogWriter] Truncating log entries prior to Tue Aug 06 01:32:29 PKT 2013
2013-08-06 01:32:29,429 INFO [com.percussion.LogManager] Starting log queue thread…
2013-08-06 01:32:29,429 INFO [com.percussion.LogQueueThread] Started log queue thread: Thread[Thread-14,5,jboss]
2013-08-06 01:32:29,460 INFO [com.percussion.Server] Initializing error manager
2013-08-06 01:32:29,538 INFO [com.percussion.I18n] Loading I18n Resources to Cache…
2013-08-06 01:32:29,959 INFO [com.percussion.I18n] Done Loading.
2013-08-06 01:32:29,959 INFO [com.percussion.Server] A non-recoverable error has been encountered. The server is shutting down.
2013-08-06 01:32:29,959 INFO [com.percussion.Server] The evaluation period for this license has expired.
2013-08-06 01:32:29,959 WARN [com.percussion.servlets.PSAppServlet] Server did not initialize
2013-08-06 01:32:35,295 INFO [org.jboss.deployment.EARDeployer] Started J2EE application: file:/C:/Percussion/AppServer/server/rx/deploy/rxapp.ear/
2013-08-06 01:32:35,544 INFO [org.apache.coyote.http11.Http11Protocol] Starting Coyote HTTP/1.1 on http-0.0.0.0-9992
2013-08-06 01:32:35,575 INFO [org.apache.coyote.ajp.AjpProtocol] Starting Coyote AJP/1.3 on ajp-0.0.0.0-9998
2013-08-06 01:32:35,653 INFO [org.jboss.system.server.Server] JBoss (MX MicroKernel) [4.2.3.GA (build: SVNTag=JBoss_4_2_3_GA date=200807181417)] Started in 2m:8s:355ms
2013-08-06 01:32:36,340 INFO [org.jboss.system.server.Server] Shutting down the server, blockingShutdown: false
2013-08-06 01:32:36,340 INFO [org.jboss.system.server.Server] Server exit(0) called
2013-08-06 01:32:36,340 INFO [org.jboss.system.server.Server] Runtime shutdown hook called, forceHalt: true
2013-08-06 01:32:36,340 INFO [org.jboss.system.server.Server] JBoss SHUTDOWN: Undeploying all packages
2013-08-06 01:32:36,340 INFO [org.jboss.web.tomcat.service.TomcatDeployer] undeploy, ctxPath=/Rhythmyx, warUrl=…/deploy/rxapp.ear/rxapp.war/
2013-08-06 01:32:36,464 INFO [org.apache.cxf.bus.spring.BusApplicationContext] Closing org.apache.cxf.bus.spring.BusApplicationContext@5e174642: display name [org.apache.cxf.bus.spring.BusApplicationContext@5e174642]; startup date [Tue Aug 06 01:32:28 PKT 2013]; parent: org.springframework.web.context.support.XmlWebApplicationContext@463b7f4e
2013-08-06 01:32:36,527 OFF [com.percussion.Server] Starting server shutdown
2013-08-06 01:32:36,574 INFO [com.percussion.Server] Shutting down database pool
2013-08-06 01:32:36,574 INFO [com.percussion.Server] Shutting down search engine.
2013-08-06 01:32:36,574 INFO [com.percussion.server.PSServerLogHandler] appid: 0 type: 1 time: Tue Aug 06 01:32:36 PKT 2013 msg: An internal error (end-condition) was encountered. An unexpected error was encountered. null
2013-08-06 01:32:36,574 INFO [com.percussion.Server] Shutting down error manager
2013-08-06 01:32:36,574 INFO [com.percussion.Server] Shutting down log manager
2013-08-06 01:32:36,574 INFO [com.percussion.LogManager] Closing the log manager.
2013-08-06 01:32:36,574 INFO [com.percussion.LogQueueThread] Shutting down
2013-08-06 01:32:36,589 INFO [com.percussion.LogManager] Queue flushed. Continuing shutdown.
2013-08-06 01:32:36,589 INFO [com.percussion.LogReader] Back end log reader closing upon request.
2013-08-06 01:32:36,589 INFO [com.percussion.services.PSBaseServiceLocator] Destroying Base Service Locator
2013-08-06 01:32:36,683 INFO [org.quartz.core.QuartzScheduler] Scheduler DefaultQuartzScheduler_$_NON_CLUSTERED shutting down.
2013-08-06 01:32:36,683 INFO [org.quartz.core.QuartzScheduler] Scheduler DefaultQuartzScheduler_$_NON_CLUSTERED paused.
2013-08-06 01:32:36,683 INFO [com.percussion.rx.audit.PSAuditLogReaper] Interrupted, shutting down
2013-08-06 01:32:36,698 INFO [org.quartz.core.QuartzScheduler] Scheduler DefaultQuartzScheduler_$_NON_CLUSTERED shutdown complete.
2013-08-06 01:32:37,697 INFO [com.percussion.services.datasource.PSSessionFactoryBean] Closing Hibernate SessionFactory
2013-08-06 01:32:37,697 OFF [com.percussion.Server] Shutdown completed.
2013-08-06 01:32:37,697 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/Rhythmyx]] Closing Spring root WebApplicationContext
2013-08-06 01:32:37,697 INFO [org.quartz.core.QuartzScheduler] Scheduler QuartzScheduler_$_NON_CLUSTERED paused.
2013-08-06 01:32:37,697 INFO [org.quartz.core.QuartzScheduler] Scheduler QuartzScheduler_$_NON_CLUSTERED shutting down.
2013-08-06 01:32:37,712 INFO [org.quartz.core.QuartzScheduler] Scheduler QuartzScheduler_$_NON_CLUSTERED paused.
2013-08-06 01:32:37,712 INFO [org.quartz.core.QuartzScheduler] Scheduler QuartzScheduler_$_NON_CLUSTERED shutdown complete.
2013-08-06 01:32:39,990 INFO [

Hi Nathaniel,

Would you like me to zip the log directory and email it to you ?

Thanks for your quick response.

Faris

Hi Faris,

It appears that your system’s license has expired, causing the system to automatically shutdown (FYI, in CM1 versions 2.8 and higher, this is no longer the behavior). According to our records, we sent out an updated license code and code re-branding instructions to members of your team on the 29th of July (Susan and Brien). Let me know if you cannot track down this message from us, and I’ll have the information resent to you as well.

Hi Nathaniel ,

I probably need your help again getting this figured out , Brien is no longer working with us, would you mind passing me whatever information you have sent him earlier, Sue is on vacation I think.

Thank you

Faris,

Sure, I have just sent you your updated license code and re-branding instructions. Let me know if you have any trouble with this.

Hi Faris,

It appears that you’re back up and running. Can you confirm that my email came through and that you were successfully able to re-brand your instance? Thanks!