DTS down & Editing load slow

CM1
1

Hi folks,

We finally launched our full site on Friday (www.acsf.cornell.edu) - Hooray!

All is working well except:

  • DTS now seems to be down (in our blog - Older Post & Newer Post links don’t work).
  • When beginning to edit a page, sometimes it spins for about 45 secs before finally opening.

We did a a server restart after go-live on Friday & tried to bring DTS up as in the past, but so far no luck.

We’re on Version 3.3.4 Build 201310R30 (0)

James (jiv2@cornell.edu), our server guy is working on it, but I wondered if you might have any suggestions.

Thanks,

Mark Lawrence
mal64@cornell.edu
607-255-2178

2

Hi Mark,

Congratulations on the launch! We are going to take this issue offline to further troubleshoot. You should be receiving an email notification from our support portal shortly.

Best,
Jon

3

Thank you guys - this was split into two tickets and they both appear to be solved.

All the best,

Mark

4

Hi Mark,

Great news! Glad to hear it.

-Jon

5