Publishing just spins with Safari

We’re having issues using Safari to publish. When you hit the publish button using Safari, it just shows the spinner with the message saying “Processing. Please wait…”.

Now, when you using another browser like Chrome / Firefox, the whole interface definitely freezes - however, after about 20-30 seconds the interface will unfreeze. Safari, on the other hand, we’ve let it sit for 10+ minutes, and it never stops spinning.

Note that with any of the browser, (including Safari), the files are actually published out to the server - it’s just that the interface in Safari never stop spinning to show that the publish succeeded.

In the console, it gives the error message saying: “Failed to load resource: The request timed out.” for URL: https://[hostname-redacted]/Rhythmyx/…

For reference, the version of Safari I tested this on is Version 8.0 (10600.1.25), and it’s running on OSX Yosemite Version 10.10.

Hello,

The error you included suggests the issue might be a combination of how Safari is handling the specific issue you are running into. We would like to move this issue to a support ticket - we will reach out to you from there to get more details on your environment to look into this further.

Regards,
Keith