blue arrow Images apearing when using content explorer to insert a rhythmyx image

Rhythmyx Technical Discussion
1

has anyone else experienced this?

Thanks

Nicholas

2

What version of Rx are you working with and what patch to you currently have installed?

3

im sorry i should of mentioned that,

its rx 6.7 just updated from 6.5.2 and its running patch 15994

Thanks

Nicholas

4

Are you sure you were inserting an inline image and not an inline template?

5

its when we insert an inline image/template the button with cms and a picture below it. It only appears in in edit live and appears to be a win2k ie6 issue

6

It’s probably not an issue at all, rather it’s the new functionality of the inline template that we addred in patch RX-15863. Did you perform additional step 1 in the patch RX-15994 (Below)?

RX-15860 - In order to complete the fix for RX-15860, follow these additional steps:

  1. Ensure that rxEditLiveFormEncodeDecode.disabled is renamed to rxEditliveFormEncodeDecode.xml under {installation root}\rx_resources\ephox\plugins
  2. Open all editlive configuration files that are in use and add the attribute inlineSpanPriority=“true” to the htmlFilter element.
    (This will force span tags to have priority order within an all inline set of tags).
  3. Open the server.properties file located in {installation root}\rxconfig\Server and set the property allowTrueInlineTemplates=true
  4. Re-start server
  5. Clear browser cache and java plugin cache

Templates that should be inline, should not contain block elements and must have a tag as the root element.

True “inline” inline templates will be indicated by two arrow images (> inline stuff <) and can be removed by double
clicking to invoke the context menu with a delete option. Block inline template will look and behave as they always have.

7

Hi Nicholas, this issue is now being handled by Technical Support. We will follow up with you in the context of the ticket we have created for this issue.

8

Hello,

this has been done.

But it still does not work and when we publish out it displays the blue arrow images still.

Thanks

Nicholas