Calendar Events will not display

CM1
1

I have a calendar and I have add events as pages on them. The events display on the calendar in the preview site but not on the published site. I have published the pages that holds the content for the events. Also, on the mini calendar the events will not show up as well. How can I fix this

2

Mallorie,

I believe this has to do with your delivery services not being fully configured on your live server, which was the same issue preventing your Form gadget from displaying your forms. I am in contact with Chuck to get access to some of your configuration files so I can look into resolving this for you.

Nathaniel

3

I just found out we have the same issue. We are doing the upgrade to the newest version on August 8 - should we wait or ask for assistance configuring our delivery service on our live server now?

4

Hi Debbie,

That’s your call. It may make sense to wait until post-upgrade, that way you can setup your live DTS Tomcat web server using the same version that you’ve upgraded to, to avoid any version mismatch issues.

I believe your existing live Tomcat was setup before version 2.10, so to upgrade your system admins will need to follow this doc:

http://help.percussion.com/admin-topi…

They’ll also likely want to take a look at this doc, which outlines how to ensure that CM1 is writing meta-data (which the calendar widget will pull from) out to your live DTS Tomcat (this is covered in Step 4):

https://help.percussion.com/percussion-cm1/install-setup/network-and-system-configuration/web-server-configuration/configuring-a-standalone-dts-tomcat-as-a-productio/index

5

I just made a calendar and am having the same trouble. I upgraded to 3.2 a few days ago. (like it) I ran both installs but do I need to do the above recommendation to get it to work? Thanks.

6

Hi Preston,

Can you tell me if the DTS Tomcat component was ever deployed on your live web server (not your Percussion app server)? From what I can tell, it doesn’t appear to be running. I believe you’re running IIS for your live site, so the documentation you (or your server admin) would need to follow will be this one:

https://help.percussion.com/percussion-cm1/install-setup/network-and-system-configuration/web-server-configuration/configuring-an-iis-frontend-with-dts-tomcat-backen/index

Some of the steps can be ignored because you already have Percussion successfully publishing to your IIS web server, but I highly recommend working through the full document to ensure that no steps are missed.