can not get into user admin from workflow tab in CX

Hello all,

Gail from COC can not get into the user administration panel from the workflow tab. She is on 6.5.2 patch 16333. I have tried to clear out her ssl certs and clear her java cache and browser cache.

She gets the login page puts in her credentials and it loads to a greyed out java applet. She is able to login to the sys admin by going to the start menu shortcut. I am going to attach what she sees in the java console. Any help would be greatly appreciated.

Kind Regards,

Java+Console.txt (4.74 KB)