CSS Issue with IE8 [Disappearing CSS style]

Rhythmyx Technical Discussion
1

Hi Everyone -
Just wanted to know if any Rhythmyx developers out there have experienced this scenario:

  • web page is rendered as expected on Internet Explorer, Firefox and Safari; all CSS styles are in effect
  • when user prints the page (i.e. CTRL-P, or from window menu), the page prints as expected on Firefox and Safari
  • when user prints the page on Internet Explorer, specifically IE8, the page loses all its CSS styling

For your reference, here is a sample URL:
https://www.agf.com/t2scr/static/app/fundview/public/en/fund333.jsp
(While this page is displayed, click CTRL-P and you will see what happens.)

Attached are two screencaps:
cfv_with_CSS.gif - this is how the page looks like before CTRL-P is clicked
cfv_no_CSS.gif - this is how the page looks like after CTRL-P is clicked

Any ideas on why this happens and how it can be resolved?

Thanks!

ps - after losing the CSS style, you can restore IE8 settings this way:
Select “Tools”
Select “Internet Options”
Select the “Advanced” tab
Select “Reset”
Check “Delete personal settings”
Select “Reset”
Restart your browser

2

I don’t think this is a Rhythmyx-specific issue…

Have you walked back through your CSS/JS to see if there are any special cases that would not cover IE8, that is, are versions of IE called explicitly, with no case for IE8?