We’ve had a user who previously successfully edited in Rhythmyx report that, when he clicks into an EditLive! field, the editor part-loads and then hangs.
Anyone got any pointers? He’s on Vista Home Premium 64 bit Service Pack 1 and noticed a recent automated Java update, so I am assuming that he’s on 1.6.0_13 - I’m checking that as he is a remote user.
I see that the JRE has recently become available in full 64-bit: any known compatibility issues?
We’ve tried asking him to clear his temporary Java files, but that did not help.