Forbidden issue

We ran into some issues when it comes to “index” ( If users decided to type it out like “” instead of “”, it will throw in error.

We are trying to figure it out how to make it redirect automatically to “index” page when it comes to business card showing URL…

I’m concerned that they (users) will forget to add index when they’re searching the site. Is there a way “Forbidden” can redirect to index? Is it something you guys can fix / update it without throwing in error? Any solution, etc.? Thank you!

Hi Aaron,

Are your pages live?

if you are previewing a page in cm1 you will need the index added to your pages url but for live pages you shouldn’t.

Once your site is live users will not have to type index to reach the index page of a navigation section. will get you to

Thank you so much for getting back to me, Armani! That’s fantastic news to hear but had no idea Percussion does that. How can we fix it since ours doesn’t work?

Yes, the site is live. Here you go:… = no working… = working


What Operating system and application is your web sites server using? are you using Windows and IIS?

The system is running Window Server 2008 R2 Enterprise 64bit, I think. Chris Burn, I believe, have the necessary info about our system and app. Let me know if this helps.

Hi Aaron,

If this is not working you will need to make some configuration changes on your web server.

While on your server click the start buttom and open your control pannel.
open up admin tools
open your Internet Information Services(IIS) manger
Click on the default
click add in the right
Add Index, click ok

If you are unfamiliar with how this set-up works please contact your IT resource for assistance


Were you able to get this up and working correctly?