When using Firefox the content explorer doesn’t load, it looks like the JRE is crashing as the screen below the header just goes black. There are no error messages. It’s fine in IE, has anyone seen this?
We are running 6.7.
We’ve experienced the same issue on Firefox / Mac OS X; however, we haven’t been able to pinpoint the problem.
Same here with Firefox; IE8 is fine. Using
Java Plug-in 1.6.0_21
Using JRE version 1.6.0_21-b07 Java HotSpot™ Client VM
Here’s what I get in the Java Console:
Memory: 27,200K Free: 22,431K (82%) … completed.
java.lang.RuntimeException: Exception Initializing applet, 20001: White spaces are required between publicId and systemId.
at com.percussion.cx.PSContentExplorerApplet.init(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Exception: java.lang.RuntimeException: Exception Initializing applet, 20001: White spaces are required between publicId and systemId.
Exception in thread “AWT-EventQueue-3” java.lang.NullPointerException
at com.percussion.cx.PSContentExplorerApplet$1.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
java.lang.RuntimeException: Exception Initializing applet, 20001: White spaces are required between publicId and systemId.
at com.percussion.cx.PSContentExplorerApplet.init(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Exception: java.lang.RuntimeException: Exception Initializing applet, 20001: White spaces are required between publicId and systemId.
Exception in thread “AWT-EventQueue-3” java.lang.NullPointerException
at com.percussion.cx.PSContentExplorerApplet$1.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
java.lang.RuntimeException: Exception Initializing applet, 20001: White spaces are required between publicId and systemId.
at com.percussion.cx.PSContentExplorerApplet.init(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Exception: java.lang.RuntimeException: Exception Initializing applet, 20001: White spaces are required between publicId and systemId.
Exception in thread “AWT-EventQueue-4” java.lang.NullPointerException
at com.percussion.cx.PSContentExplorerApplet$1.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
We had this problem (the one bmacias reported…“White spaces are required between publicId and systemId.”) a while back and had the following resolution:
End user should explicitly add [[Your RX Server]] to the list of sites allowed to send/receive cookies in Firefox > Tools > Options > Privacy > Accept cookies from sites (Exceptions).
Also, note that we were reproduce this error on a mac (10.5) safari (5.0.2) by selecting “Run Applets: In their own process” in the general tab of java preferences.
Thanks, jitendra. That was the fix we needed.