Publish Completed with the same error on some pages

CM1
1

Hello, I just attempted a full publish for the first time and received this error on many pages including my index page:

Error for metadataEndpoint: perc-metadata-services/indexer/entry, Item: 14,727,442,858,537, jobId: 419, location: /www.neep.orgapps/ROOT/index, contentType: text/html;charset=UTF-8, length: 25,909 caused by unknown error: Authentication error. Check user and password for this delivery server: HTTP/1.1 401 Unauthorized

How should I fix this?

2

Hi Carrie,

That usually indicates that CM1 has stored the incorrect password for the “ps_manager” user which CM1 uses to connect to your DTS Tomcat. I see you have a support ticket open for this issue – I will reach out to you through that to further guide you on how to correct this issue.

3

This issue was resolved by resetting the Tomcat user’s password, as outlined in this doc:

https://help.percussion.com/percussion-cm1/install-setup/network-and-system-configuration/web-server-configuration/configuring-a-standalone-dts-tomcat-as-a-productio/index