Rhythmyx content explorer crashing in Firefox

Rhythmyx
1

In Rhythmyx, when content editor form with EditLive field gets submitted, Firefox crashes.  This issue can be resolved by upgrading JRE in client machine to JRE8u66. 

Latest JRE8u66 download link: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html

After upgrading JRE ensure following before testing.

  1. There are no multiple JREs installed in the client machine.  If so, uninstall the older versions.
  2. Java cache cleared:  Instruction to clear Java cahce:  https://www.java.com/en/download/help/plugin_cache.xml
  3. Ephox EditLive cache cleared: To clear Ephox EditLive cache, delete the Ephox cache directory. This is located in the following 
    Windows - (home directory)\AppData\LocalLow\Ephox\cache
    Mac  - ~/Library/Caches/Ephox/cache
  4. Browser cache cleared: In web browser(IE/Firefox), open menu to clear its cache, cookies, and history by pressing Ctrl-Shift-Delete (Windows) or
    Command-Shift-Delete (Mac). Select cache to delete. Exit the browser after clearing the cache.
  5. The Rhythmyx site is listed in the site exceptions list in Java/Security settings.  Instructions to add site to Java Site Exception list: https://www.java.com/en/download/faq/exception_sitelist.xml