This application requires an earlier version of Java

We have an editor who gets this warning when he first goes into the Content Explorer (v6.7) on each session. He can click through the warning, but then it appears again when he clicks on links to perform tasks in Content Explorer. I don’t believe that we have seen this before. Does anyone have experience of this problem?

There are screenshots in the attachment.

Direct examination of the machine is not an option, because we are a membership organisation and our editors include volunteers worldwide. This editor is on the other side of the world, using a personal or employer’s PC. Therefore we do not have any kind of administration rights or access to it.


This might be helpful:

Thanks - I’ll pass that on. I’ll let you know if there is any progress.