UK Technical Support Email

Rhythmyx - Archives Users Discussion
1

Is anyone else getting their emails to tsupport_uk@percussion.com bounced back to them as undeliverable? That is what I am experiencing, with two email sent yesterday bounced back 24 hours later as follows:

Your message did not reach some or all of the intended recipients.

  Subject:	Workbench broken
  Sent:	05/05/2009 12:31

The following recipient(s) cannot be reached:

  [email]Technical_Support__UK@percussion.com[/email] on 05/05/2009 12:31
        The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
        <pan.percussion.com #5.0.0 X-Notes; Router: Unable to open mailbox file ATHENA/L ONDON/PERCUSSION mail.box: Unable to find path to server. Check that y our network connection is working. If you have a working connection, g o to Preferences - Notes Ports and click Trace to discover where it br e>
2

Daniel or Paul will be calling you to follow up on your issues.

In the mean time, IT is looking into why your emails bounce.

Please attempt to send any email issues directly to myself, Nick Lombardi, so that I can get these addressed immediately.

My email is nlombardi@percussion.com

Thanks

3

All sorted now. Probably a temporary glitch. Thanks.